Home Care in Dorking

Get help at home

Care & Support in your own home

We have a friendly and caring team that’s here to help you at home. Led by one of our experienced registered managers, we offer flexible  personalised care, working closely with you, your family, and other support people to offer you the best possible care in your own home.

 

Your home, your care

We provide first-class, person-centred home care that’s customised to what you or your loved ones need. Whether you’re looking for support for yourself or someone you care about, our experienced care teams offer a range of flexible services for older people that help them continue to enjoy independence in their own home.

 

Our visits

If you need a bit less care, home visits can really help boost and keep up your quality of life. They can be as short as half an hour. Whether you just need a hand with personal stuff, someone to chat with, or help with some chores around the house, our care services can be totally customised to what you need.

Meet our Management

Vanessa Powell | Registered Manager – Homecare Dorking

Vanessa joins the Society with over 20 years of experience in Health and Social Care, working with clients with diverse needs and healthcare requirements.

She holds a Level 5 qualification in Management and Leadership in Health and Social Care, as well as a Level 3 qualification in Leadership and Governance in Health and Social Care.

In 2018, Vanessa successfully established her own home care business, which was sold in 2023. She is now leveraging her expertise to develop Abbeyfield Wey Valley’s new home care service in Dorking, Surrey.

Vanessa is a warm, compassionate, and genuine leader committed to providing high-quality, flexible, person-centered home care for older people in the Dorking area. Her dedicated team is carefully selected for their caring attitude, empathy, integrity, and professionalism. All team members undergo comprehensive induction and training, with continuous support and mentorship provided by Vanessa.

Homecare rates in Dorking

 

Monday – Friday

£32.00 per Hour
£27.00 per 45 Mins.
£18.50 per half hour

 

Weekend rate

£35.00 per Hour
£29 per 45 Mins.
£20.000 per half hour

 

Bank Holiday rate

£48.00 per Hour
£39 per 45 Mins.
£29.00 per half hour

 

High Level of Support

+£2.00/visit

 

Overnight 10hs

£270-£290

Dorking Homecare enquiries

07436 412050

Frequently Asked Questions

Are your Carers CRB / DBS checked?

Yes all of our care staff undergo an enhanced DBS check.

What training do your Carers receive?

All care staff upon completion of a DBS check and the receipt of two references are enrolled on training. Training is both face to face and online. There are in excess of 30 training modules which are completed (this may seem a lot but it gives carers a significant amount of knowledge across a variety of needs), before carers go out into the community where they will shadow an experienced carer for as long as they require and will not be on their own until they are confident and have been competency checked.

Is there a minimum number of hours/calls I have to sign up to?

No there is no minimum requirement, we understand that some people may only require a carer to assist with a shower for example, this could be once or twice a week.

What is the duration of calls available to me?

We offer visits lasting anything between thirty minutes and four hours. This can be for assistance with a shower or help with personal care, meal preparation or assisting with medication, valuable companionship or accompanying you to appointments. The amount of time you will need is ascertained at the initial assessment and is based upon your needs and your choices.

Are there any hidden costs?

No there are no extra charges for travel or assessments.

What if I have an admission to hospital or want to go on holiday?

If you are admitted to hospital or wish to go away on holiday we will hold your allotted time for a maximum of two weeks without charge. If you are away for more than two weeks and still wish to use the service on your return, your visit slot can be retained at the normal chargeable rate.

All calls are able to be cancelled without charge if 48 hours’ notice is given.

How many different carers will I see?

This depends on how many visits a week you require.

Carers will be matched with service users and if there are any issues we will always introduce another carer.

What important qualities do you look for in a carer before recruiting them?

Practical training and qualifications are of course vital, however our people are the heart of our service so we ensure personality is a key ingredient too. All our team are friendly, helpful, supportive and respectful, qualities that are integral to our care offering.

Need guidance?

We can talk you through your care choices.

 

Please call 01252 979111

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