Nursing Care

Our Nursing Care Services 

  • Qualified nurses on duty 24 hours a day
  • Higher staff-to-resident ratio for enhanced support
  • Specialised care for those with complex health needs
  • Full assistance with mobility, personal care, and feeding when required
  • Support with medication administration, including injections
  • Funded Nursing Care contribution applied for on your behalf
Nursing Care

Frequently Asked Questions

What is nursing care and how does it differ from residential care?

Nursing care provides all the benefits of residential care with the addition of 24-hour nursing support. Our nursing care homes have qualified nurses on duty around the clock and a higher number of carers to assist residents with more complex health needs. This level of care is suitable for those requiring regular medical intervention, assistance with mobility (including hoisting), feeding support, and other specialised care needs that require nursing expertise.

How do I know if I need nursing care rather than residential care?

Nursing care is typically needed when you require regular medical intervention or monitoring by qualified nurses. This might include needs such as regular injections (which carers cannot administer), complex wound care, catheter management, or if you have significant mobility issues requiring hoisting. Our Registered Manager will conduct a comprehensive assessment to determine the most appropriate level of care for your specific needs.

What is Funded Nursing Care and how does it work at Abbeyfield Wey Society?

Funded Nursing Care (FNC) is a weekly contribution paid directly to care homes by the NHS for residents assessed as requiring nursing care. We apply for this funding on behalf of all eligible residents when they move in. Importantly, if awarded, this contribution comes directly off your weekly bill – a practice that many other homes don’t follow. This demonstrates our commitment to ensuring our residents receive all the financial support they’re entitled to.

What is the ratio of staff to residents in your nursing care homes?

Our nursing homes maintain a higher staff-to-resident ratio than our residential homes. This ensures that residents with more complex needs receive prompt and appropriate care. The specific ratio is based on residents’ dependency scoring, ensuring sufficient numbers of qualified staff to meet and exceed residents’ needs at all times, day or night.

Will there always be a qualified nurse available?

Yes, our nursing homes have qualified nurses on duty 24 hours a day, 7 days a week. This ensures that professional nursing care is always available whenever it’s needed, providing peace of mind for residents and their families.

How can I be sure you will be able to meet my nursing care needs?

Our Registered Manager will conduct a comprehensive pre-admission medical assessment to ensure that your  home is suitable for your nursing needs. This assessment takes into account all aspects of your health and care requirements to ensure we can provide appropriate support.

Are residents and their families involved in decisions about their nursing care?

Residents are always at the forefront of all care planning and they can choose how actively involved their loved ones are.

Is there a named nurse who is responsible for my care?

All the nursing team at our Society work closely together and are collectively responsible for your care. However, each resident has a designated nurse, care plan coordinator, and a key worker to oversee your care. This team approach ensures continuity and comprehensive care tailored to your individual needs.

Does the home link with a specific GP or can I still have my own?

Our nursing wing has a retained GP, but residents can choose which GP surgery in the area they wish to register with or retain their current GP if they are local to the area. Our nursing staff work closely with GPs to ensure optimal healthcare management.

Who decides if a health check is needed?

Residents can request to see a GP whenever they wish to. Our nursing staff, residents, and families will always work closely together to ensure health and well-being is regularly monitored and reviewed. Our qualified nurses can also conduct many health assessments directly.

How do you handle medication management in nursing care?

Our qualified nursing staff handle all medication management, including administration of medicines that require nursing expertise such as injections, which care assistants are not permitted to administer. We maintain comprehensive medication records and regularly review medication plans in collaboration with doctors and pharmacists.

If my nursing care needs change, what happens?

The nursing team will discuss any changing needs with you and your loved ones in advance. AWVS has the facilities and skilled nursing teams to adapt care levels throughout your care journey with minimal disruption. Our nursing homes are equipped to handle a wide range of care needs as they evolve.

Will the nursing home be able to cater for my special dietary requirements?

In most cases our chefs can provide nutritious home cooked meals daily and offer a variety of dietary options such as low sugar, soft diets, vegetarian or gluten free.

What happens if I need to go to hospital?

If you require hospital treatment, our nursing staff will coordinate with emergency services or hospital transfers as needed. A member of our team will accompany you to ensure important information is communicated to hospital staff. We’ll keep your designated contacts informed and maintain your room for your return.

Are the rooms and communal areas adapted for residents with mobility issues?

All our nursing homes are specifically designed to accommodate residents with mobility challenges. Rooms and bathrooms are equipped with appropriate aids, and communal areas are accessible for those using wheelchairs or other mobility equipment. All homes have a full-time team of housekeeping staff keeping all areas clean and fresh at a comfortable temperature.

What specialist equipment is available in your nursing homes?

Our nursing homes are equipped with a range of specialist equipment including hoists, specialized beds, pressure-relieving mattresses, mobility aids, and other nursing equipment to meet various care needs. Our nursing staff are fully trained in the use of all equipment to ensure safe and effective care.

Do the nursing staff have specialised qualifications?

Yes, all our nurses are registered with the Nursing and Midwifery Council (NMC) and have appropriate nursing qualifications. Many have additional specialized training in areas such as dementia care, palliative care, wound management, and other relevant skills. All nursing staff complete regular professional development to maintain and enhance their expertise.

How do you manage end-of-life care?

Our nursing teams are experienced in providing compassionate, dignified end-of-life care. We work closely with GPs, palliative care specialists, and hospice teams when appropriate to ensure comfort and pain management. Emotional support is provided for both residents and their families during this time, with care plans reflecting residents’ expressed wishes.

Are my family and friends ok to visit me anytime?

We actively encourage family and friends  to visit the homes any time and become a regular part of Abbeyfield life. If special government guidelines on visiting are in place for safety reasons, we will follow advised procedures ensuring everyone’s safety. Our nursing homes have comfortable areas where residents can spend quality time with visitors.

Why Choose us for Nursing Care?

  • Professional nursing team available 24 hours a day
    Higher staff-to-resident ratio ensuring prompt attention
    FNC funding applied for on your behalf and deducted from your weekly bill
    Comprehensive care for complex health needs
    Specially equipped facilities for those with mobility challenges
    Person-centered approach maintaining dignity and quality of life
    Continuous care journey as needs evolve
    Peace of mind for you and your loved ones

Need guidance?

We can talk you through your care choices.

 

Please call 01252 979111

This field is for validation purposes and should be left unchanged.
© 2025 The Abbeyfield Wey Valley Society.