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Lisa Sparrow

Posted on: February 8th, 2023 by Iain Looms

Registered Manager – Nower House 

Lisa’s career in care has spanned over twenty years. After starting off her journey as a care assistant, Lisa has gained a huge amount of experience managing both residential and nursing establishments as well as Domiciliary care.

She was a member of the Transition Team which implemented the necessary change management needed to transfer her previous care home into a modern, innovative facility and brings a huge passion for providing person centred care. Lisa joined us in January 2023 and is excited to work with her team to further develop the care offering at  Nower House.

Outside of work, she is married with a thirteen-year-old daughter, April, and she enjoys spending time at the gym, running or simply reading a book.

The energy and enthusiasm she brings, together with her vast experience is helping Nower House be recognised as one of the leading Residential Care Homes in the Area.

James Wigmore

Posted on: January 31st, 2023 by Iain Looms

Chief Financial Officer

James trained and qualified as a Chartered Accountant in 1985, starting his early career with Deloitte in London.  He joined us late in 2022, bringing with him a wealth of experience gained within the small business sector where he supported a variety of small businesses with financial, strategic and commercial input.


James lives in Farnham and has two grown-up children.  When not working, he enjoys outdoor pursuits such as walking and gardening.

Mel Harris

Posted on: July 25th, 2022 by Iain Looms

Registered Manager Ridgway Court 

Mel has 17 years of experience in the care industry, she started caring in the community for the elderly and progressed to Senior Carer in 2004. From there she managed her own care company for live in carers and gained extensive experience in providing exceptional care to her clients. She discovered that she had a passion for learning and trained as an assessor to assist carers with their diplomas.  Starting with Abbeyfield Wey Valley Society in 2021 as Deputy Manager, Mel has recently and recently promoted to Registered Manager and now leads the team at the Farnham care home.

Mel has level 3 diploma and is currently working towards her level 5. She is also a qualified Taqa assessor in health and social care.

Iain Looms

Posted on: September 10th, 2020 by Zena Cooter

Marketing  and PR Manager

Iain hails from the Midlands but has spent the last twenty years living and working in the Farnham area.

Whilst launching and managing small customer facing businesses within the local community, Iain completed a qualification in Professional Marketing and is now a member of the Chartered Institute of Marketing.

His introduction to the senior care sector emerged when he was  faced with looking after his elderly mother and he now has a passion for developing innovative customer focused environments for all the Abbeyfield residents and their families.

Away from work Iain has great interest in sport – he actually spent his early career as a member of the Professional Golfers Association competing around the world and coaching. Now he enjoys social golf rather more and his coaching skills are put to the test as coach for the Farnham under 7’s rugby teams!

Gemma Twist

Posted on: September 9th, 2020 by Michael Cooter

Care Quality Manager

Gemma joined Abbeyfield Wey Valley Society in 2005 as a care assistant at Wey Valley House. Since then she has undertaken her NVQ qualifications level 3 & 5 and became a senior carer, first at Wey Valley House and then moving to Hatch Mill. In 2019 Gemma was appointed as the Care Quality Coordinator for the Society.

Gemma has also had courses in First Aid, Health and Safety, Infection Control, Fire Awareness, Food hygiene, Manual Handling and SOVA Management, COSHH, Drug Administration, Palliative Care, Diabetes Awareness, Dementia, Equality and Diversity, Quality Improvement & Changing Perceptions.

Toni Chandler

Posted on: April 19th, 2016 by Mark Ashmore

Training Manager

Toni has had over 18 years’ experience in caring for the elderly, joining Abbeyfield Wey Valley society in 2001 as a Night Care Assistant at Hatch Mill. In 2004 Toni worked as a Senior Care Assistant and in 2007 she became Deputy Manager on Hatch Mill’s residential wing.   She also covered maternity leave as Deputy at Wey valley House before being given the position of Trainer in 2014.

Toni has NVQ2, NVQ3, NVQ4 and NVQ Assessors award, First Aid, Health and Safety, Fire Marshall, Food Hygiene, Manual Handling, SOVA Management, COSHH, Drug Administration, End of Life Care, Diabetes Awareness, Dementia, Customer Service, Mental Health and Equality and Diversity, Support and supervision and Health Conditions. Train the Trainer, Train the Trainer in Manual Handling, SOVA and the Care Certificate.


Pam Packham

Posted on: April 19th, 2016 by Mark Ashmore

Registered Manager  – David Gresham House 


Pam has worked at David Gresham House since May 1990 and has been the Registered Manager since 1994. She has gained City and Guilds and NVQ4 in Management of Care and Registered Managers’ Award (RMA) NVQ Assessors Award.

Since David Gresham House  merged with Abbeyfield Wey Valley Society in 2023, Pam has continued to lead the home as it enters an exciting new era as part of the AWVS family.


Sue Gunner

Posted on: April 19th, 2016 by Mark Ashmore

Admin Manager

Sue joined as Admin Manager in September 2020. She gained her administrative qualifications, including basic accounting and law certificates, at Farnborough College of Technology and worked for a number of years as a secretary and PA at various management levels. A sales role then provided a springboard into marketing and public relations, at which time Sue achieved professional marketing qualifications from the Chartered Institute of Marketing.

Sue’s last role was Marketing Manager for a local domiciliary care provider, where her work supported both client and staff recruitment.

Daphne Oosthuizen

Posted on: April 19th, 2016 by Michael Cooter

House Manager – Roundhay

Daphne was born in Bulawayo, Rhodesia (now Zimbabwe). She began her working life as a Ledger Clerk at a bank and was promoted to Manager’s Assistant before later marrying and helping her husband to run their busy farm.

Following a move to the UK, Daphne was first introduced to Abbeyfield in Sutton. She joined the staff there as a House Manager in 2002 and, in February 2010, joined Abbeyfield Wey Valley Society in the same capacity. During Daphne’s years with the Society, she has completed many courses including, Safeguarding & protection of Adults, Emergency First Aid, Food Safety, Infection Prevention & Control and Dementia.

Sybil Bradburn

Posted on: April 19th, 2016 by Zena Cooter

House Manager – Kemnal

Sybil was born in Durban, South Africa. She became a qualified nurse in 1974 and worked at an anaesthesia Clinic for nine years. She also worked in A & E for twelve years in South Africa before moving to the UK in 2008.

She started working for Abbeyfield Wey Valley Society in 2011 as House Manager at Kemnal, becoming House Manager at Castle Gate in 2018 and returning to Kemnal again in 2022.